BUDIYANTO, E.; ICHWAN BAGUS AIRLANGGA; ALI MAHSUN. PENGARUH E-SERVICE QUALITY DAN BRAND IMAGE TERHADAP KEPUASAN KONSUMEN . Yos Soedarso Economic Journal (YEJ), [S. l.], v. 1, n. 2, p. 37–47, 2019. Disponível em: https://ejurnal.yossoedarso.ac.id/index.php/ysej-server/article/view/yej-1204. Acesso em: 24 jul. 2025.